What’s your cancellation policy?
Risk-free booking for COVID-related events
Customers who register and reserve a trip with a deposit payment after July 1, 2020 are entitled to a full refund if the trip is cancelled or postponed or you are prohibited from traveling due to COVID-19-related travel restrictions* imposed by the relevant authorities in your home country or in the trip destination country. If such restrictions require us to postpone or cancel the trip or you are prohibited from traveling, you will have the option of a) joining us on the rescheduled trip at a later date (we will make every effort to pick new dates that work for everyone), b) applying your payment(s) towards a different trip, or c) receiving a full refund.
* Note: Many countries require inoculations and/or other health tests (e.g. negative PCR test) as a requirement for entering the country. We require everyone traveling with us to conform to the entry requirements of each country we visit. While it is everyone’s right to decide whether or not they want to receive a vaccination or perform any other required health-related procedure, whether it’s for Covid-19 or any other contagious disease, the failure to or decision not to meet the entry requirements of a country does not qualify as a travel restriction that is the basis for a refund.
We all hope and pray that 2021 will bring an end to COVID-19 and usher in a safe and joyous return to normal. The roll-out of numerous vaccines is certainly encouraging news. We want everyone to be able to plan for an amazing 2021 (and beyond), filled with family, friends and travel, without worrying about things we can’t control.
Cancellation policy for non-COVID-related events
Because of our up-front costs organizing the trips and pre-paying hotels and other vendors, we can’t give you a refund if you change your mind or your plans change. This policy is the only way we can maintain the small group size and luxurious level of service we provide. If you’re worried about your plans or circumstances changing, you should purchase travel insurance as soon as you pay your deposit. (See our Travel Insurance page for more information or buy your own insurance from a trusted source). Trip cancellation insurance with a Cancel for Any Reason rider, as well as medical and evacuation coverage is highly recommended for everyone.
In the highly unusual event that Girls’ Guide to Paris has to reschedule or cancel a trip, we will offer you the option of a) Joining us on the rescheduled trip at a later date (we will make every effort to pick new dates that work for everyone), b) applying your payment(s) towards a different trip, or c) receiving a full refund.